2. Services

3. User Responsibilities

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that all information you provide to us is accurate, complete, and up-to-date.

4. Payment and Fees

All fees for our Services are outlined on our website or agreed upon in writing. Payments must be made in accordance with the agreed terms. We reserve the right to suspend or terminate Services if payments are not made on time.

Hourly Packages:

- Single purchased hours do not roll over into subsequent months. Any unused hours at the end of the billing cycle will expire.

Packaged Hours:

- Bought packaged hours can roll over into the next month, provided that a monthly recurring bill will still occur on the designated date. This allows you to use your hours flexibly without losing unused time.

Refund Policy:

- There are no refunds on hours purchased. Once hours are bought and/or allocated, they are non-refundable.

- Due to the nature of digital products, all sales for downloadable content are final. Once a digital product has been downloaded, it cannot be refunded or exchanged. By making a purchase, you acknowledge and agree to these terms.

Digital Courses, Trainings, and Memberships

All sales for digital courses, online trainings, workshops, and membership programs are final. Due to the nature of digital content, no refunds will be issued.

30-Day Termination Requirement

Clients receiving ongoing monthly services (including retainers and packaged-hour plans) must provide 30 days written notice to terminate services. Notice must be submitted via email. No refunds or prorated refunds will be issued for unused hours or time within the final 30-day period. Terminations within 30 days will require full payment of the upcoming invoice for 30+ hour packages. 25% payment of 10 & 20-hour packages is required for termination within 30 days.

Resale of Purchased Downloads

-Certain digital downloads purchased through our Services may grant you the right to resell the material as specified in the product description. This resale right is limited to those products explicitly permitting resale and must comply with any applicable restrictions or guidelines outlined at the time of purchase, such as making all edits to the template in your own branding. For all other digital products, resale is strictly prohibited.

Billing Details:

- Monthly recurring bills for packaged hours will be generated on the specified date each month. Clients will receive an invoice detailing the hours used and any rollover hours from the previous month, including weekly or monthly detailed reports of the tasks and descriptions of hours used.

Payment Methods:

- Clients are responsible for ensuring their payment information is up to date to avoid any interruptions in service.

Late Payments:

- Late payments may result in a suspension of Services until payment is received. A late fee may also be applied as outlined in our agreement.

5. Confidentiality

We are committed to maintaining the confidentiality of any information you provide to us. We will not disclose your information to third parties without your consent, except as required by law.

Email Communications and Newsletter Enrollment

By purchasing services, downloading a digital product, or submitting your information through any form on our website, you consent to receive email communications from us, including newsletters, updates, marketing messages, and educational content. You may unsubscribe from these emails at any time.

Affiliate Disclosure

Some pages, emails, or digital products may contain affiliate links. If you purchase through these links, All Things Virtual Services may earn a commission at no additional cost to you. We only recommend products, tools, or programs we personally use or believe provide genuine value.

6. Intellectual Property

All content, materials, and services provided by us are protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from our content without our express written permission. (Unless stated otherwise)

7. Termination

We reserve the right to suspend or terminate your access to our Services at our sole discretion, without notice, for conduct that violates these Terms or harms other users or our business interests.

Clients receiving ongoing monthly services must provide 30 days written notice to terminate their service agreement. No refunds or prorated refunds will be issued for unused time during the notice period. All outstanding invoices must be paid in full before termination becomes effective.

8. Limitation of Liability

To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding our Services. We will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless [All Things Virtual Services], its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our Services or any violation of these Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the [United States], without regard to its conflict of law principles. Any legal actions related to these Terms or our Services must be brought in the courts located in the [United States].

12. Tax and Legal Disclaimer

All Things Virtual Services (“we,” “us,” or “our”) does not provide tax, legal, or financial advisory services. Any information provided by us, including but not limited to blog posts, emails, or consultations, is for informational purposes only and should not be construed as professional advice.

We strongly recommend that you consult with a qualified professional advisor regarding tax, legal, or financial matters that may affect your business or personal affairs. We disclaim any liability arising from reliance on information provided by us for such purposes.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.